Privacy Policies for SMS and Website

Last updated: September, 2025

This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use this website.

SMS Privacy Policy

Introduction

At Riesen DuRant, we value your privacy and are committed to ensuring the confidentiality and security of your SMS (Text Messaging) communications. This SMS Privacy Policy outlines how we collect, use, and protect your SMS data in compliance with industry standards and regulations.

Collection and Use of SMS Data

When you communicate with us via SMS, we may collect limited information, such as:
• Your phone number
• The content of your messages
We collect this data to facilitate communication, provide support, deliver updates, or share relevant information about our services. We will not use your SMS data for any other purposes without your explicit written consent. Additionally, we do not sell, rent, or share your SMS data with third parties unless required by law.

Opt-In Process

To ensure you have control over your communication preferences, we operate on an opt-in basis for SMS notifications:
1. You will receive an initial opt-in message from our number.
2. Follow the instructions provided to confirm your subscription by replying with “YES.”
3. Once confirmed, you will receive a follow-up message acknowledging your successful enrollment in our SMS communication system.

Opt-Out Process

You have the right to stop receiving SMS notifications at any time:
• Reply with “STOP” to any of our messages to opt-out.
• Upon opting out, you will receive a confirmation message indicating you have been removed from our SMS notifications.
If you change your mind, you can always opt back in by following the opt-in process.

Protection of SMS Data

We take the security of your SMS data seriously. Our systems implement industry-standard measures to protect against unauthorized access, alteration, or disclosure. These measures include encryption, secure access protocols, and regular system audits to ensure compliance with privacy standards.

Disclosure of SMS Data

Your SMS data is never disclosed to third parties except under the following circumstances:
• To comply with legal obligations, such as court orders or subpoenas.
• To protect our rights, property, or the safety of our employees, customers, or others.
We remain transparent in such cases and will notify you where legally permissible.

Your Rights

As a valued customer, you have the following rights regarding your SMS data:
• Access: Request a copy of the SMS data we hold about you.
• Correction: Update or correct any inaccuracies in your SMS data.
• Deletion: Request the deletion of your SMS data, except where retention is required by law.
To exercise these rights, please contact us at info@riesendurant.com.

Changes to This Policy

We may update this SMS Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be effective immediately upon posting the revised policy on our website. We encourage you to review this page periodically for updates.

Contact Us

If you have questions or concerns about this SMS Privacy Policy or your data, please contact us at:
Email: info@riesendurant.com
Phone: 843-800-0809

Website: Collecting and Using Your Personal Data

Types of Data Collected

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. We do this via Contact Forms on our site. Personally identifiable information may include, but is not limited to:

• Email address
• Full name
• Phone number

How we use your personal information

The Company may use your personal information for the following purposes:

• To contact You: We collect your phone number to send SMS updates, order notifications, and promotional messages. Your information will not be shared with third parties except as required to provide this service. You can opt out anytime by replying STOP to our messages.
• To provide and maintain our Services, including working with our clients who sign up for legal services through our website.
• For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

Tracking Technologies and Cookies

We use Cookies / Browser Cookies and similar tracking technologies to track the activity on the website and store certain information, including information related to site traffic. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Disclosure of Your Personal Data

We may share Your personal information in the following situations:

• With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
• For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
• With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
• With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
• With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
• With Your consent: We may disclose Your personal information for any other purpose with Your consent.

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of the Company
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of Users of the Service or the public
• Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Website Privacy Policy

We may update Our Privacy Policy from time to time.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Website Privacy Policy, You can contact us:

Email: info@riesendurant.com
Phone: 843-800-0809